Terms & Conditions

1. About Us

Party.net.au ("we", "us", "our") is an Australian online retailer operating the website at https://party.net.au. ABN: [Your ABN]. These Terms and Conditions govern your use of our website and your purchase of party supplies from us.

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts under Australian law. If you do not agree to these terms, please do not use our website.

3. Products and Availability

We make every effort to ensure that products displayed on our website are available and accurately described. However, we do not guarantee that any product will be available at all times. Product images are for illustrative purposes and colours may vary slightly due to screen settings.

We reserve the right to discontinue any product, limit quantities, or refuse any order at our sole discretion.

4. Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. Your order is charged at the price displayed at the time of purchase.

In the event of a pricing error, we will contact you before processing your order and you will have the option to confirm at the correct price or cancel.

5. Orders and Payment

Placing an order constitutes an offer to purchase. We reserve the right to decline or cancel any order. An order is confirmed when you receive a confirmation email from us.

We accept payment via the methods displayed at checkout. Payments are processed securely through our third-party payment providers. We do not store full credit card details on our systems.

6. Delivery

We deliver to addresses throughout Australia. Estimated delivery times are provided as guidance only and are not guaranteed. We are not liable for delays caused by third-party carriers, weather events, or circumstances beyond our control.

Risk of loss or damage passes to you upon delivery. If your order arrives damaged, please contact us within 48 hours with photographic evidence.

7. Returns and Refunds

We offer a 100% satisfaction guarantee. If you are not satisfied with your party supplies, please contact us within 14 days of receipt. We will arrange a refund or replacement at our discretion.

Your statutory rights under the Australian Consumer Law (ACL) (Schedule 2, Competition and Consumer Act 2010) are not affected by this policy. You are entitled to a repair, replacement, or refund for major failures, and to compensation for any other reasonably foreseeable loss or damage.

Personalised or custom-made items may not be eligible for return unless faulty.

8. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

9. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is owned by or licensed to Party.net.au and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our written permission.

10. Limitation of Liability

To the maximum extent permitted by Australian law, our liability for any claim arising from your use of our website or products is limited to the purchase price of the relevant products. We are not liable for any indirect, incidental, or consequential loss.

Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot be excluded.

11. Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by the laws of Australia and the applicable state or territory in which we operate. Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

13. Changes to Terms

We may update these Terms and Conditions at any time. Changes will take effect from the date they are posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Contact

For questions about these Terms and Conditions, please contact us at:

• Website: https://party.net.au
• Email: [your email address]